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Activate or Setup RCS Business Channel

Wisely allows you to set up the RCS channel via GUI and start communicating with your enterprise users.

Enterprise Admin

Permissions Required:

  • Admin/ Super Admin

To setup RCS channel, follow the below steps.

  1. Login to Wisely platform using your username and password.

  2. Navigate to Channels --> RCS --> My Agents from the left menu.

Step 1: Create an agent profile

  1. Click the Add Agent at the top right corner.

  2. Click Get Started.

  3. Complete the following fields.

Field

Description

Agent Type

Select any type from the dropdown list:
• OTP
• Promotional
• Transactional

Agent Name

Maximum 40 characters. Alphabets, Numbers, Spaces, and Hyphen are allowed.

Phone Number

Enter a phone number with country code.

Email ID

Enter a valid email address.

Website

Should start with “https://”.

Agent Description

Provide a description for the agent. It should have a maximum of 100 characters.

Color

Select a desirable color.

Profile Banner

Banner size should be less than 200 KB. Only .jpg or .jpeg formats are allowed. Optimal resolution: 1440 x 448 px.

Agent Logo

Agent logo should be less than 50 KB. Only .jpg or .jpeg formats are allowed. Optimal resolution: 224 x 224 px.

Privacy Policy URL

Should start with “https://”.

Terms of Use URL

Should start with “https://”.

image.png

Step 2: Select a Mobile Operator

  1. Select a Country from the dropdown menu.

  2. Select Mobile Operator(s) from the dropdown menu.

  3. Click Next.

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Step 3:  Upload Business Proof Documents

  1. Select a business-proof document(s) from the dropdown menu.

  • Business PAN

  • GST Document

  • Certificate of Registration

Note

Upload file size should be less than 1 MB and accepted formats .pdf, .png, .jpeg, .jpg

  1. Checkbox next to “I hereby agree to All the above-mentioned terms.”

  2. Click Submit for Approval.
    Once it is approved, it will be moved to Active state and appears in the Agent listing page.

image.png

Aggregator Admin

Permissions Required:

  • Admin/ Super Admin

To set up RCS channel, follow the below steps.

  1. Login to Aggregator platform using your username and password.

  2. Navigate to Channels --> RCS --> My Agents from the left menu.

Step 1: Create an agent profile

  1. Click the Add Agent at the top right corner.
    An Add Agent wizard opens.

  2. In the Enterprise Name field, select a name from the drop-down menu and click Next.
    The setup RCS business channel page opens.

  3. Click Get Started.

  4. Complete the following fields.

Field

Description

Agent Type

Select any type from the dropdown list: OTP, Promotional, or Transactional.

Agent Name

Maximum 40 characters. Alphabets, Numbers, Spaces, and hyphens are allowed.

Phone Number

Enter a phone number with the country code.

Email ID

Enter a valid email address.

Website

Should start with “https://”.

Agent Description

Provide a description for the agent. It should have a maximum of 100 characters.

Color

Select a desirable colour.

Profile Banner

The banner size should be less than 200 KB. Only .jpg or .jpeg formats are allowed.  Optimal resolution: 1440 x 448 px.

Agent Logo

Agent logo should be less than 50 KB. Only .jpg or .jpeg formats are allowed. Optimal resolution: 224 x 224 px.

Privacy Policy URL

Should start with “https://”.

Terms of use URL

Should start with “https://”.

image.png

Step 2: Select a Mobile Operator

  1. Select a Country from the dropdown menu.

  2. Select the Mobile Operator(s) from the dropdown menu.

  3. Click Next.

image.png

Step 3:  Upload Business Proof Documents

  1. Select a Business Proof Document(s) from the dropdown menu.

    • Business PAN

    • GST Document

    • Certificate of Registration

Note

Upload file size should be less than 1 MB and accepted formats .pdf, .png, .jpeg, .jpg

  1. Checkbox next to “I hereby agree to All the above-mentioned terms.”

  2. Click Submit for Approval.
    Once it is approved, it will be moved to Active state and appears in the Agent listing page.

image.png