The security of user data and activities is paramount for any application, and Wisely is no exception. To safeguard the integrity, confidentiality, and availability of user information, Wisely incorporates a robust security module focused on monitoring login activities and maintaining an audit log.
Security management includes the following:
Login Activity
This feature is designed to track and record all user authentication attempts within the Wisely platform. This includes successful logins, failed attempts, and other authentication-related events.
View Login Activity
To view the login activities of users,
Navigate to Settings-->Security from the left menu.
Click the Login Activity.
The login activity page opens.The login activity tracks the following details, include:
Name: The name of a registered user.
Date & Time: The exact date and time when the user logged in.
IP Address: The IP address from which the login was made, often used for security monitoring.
Device Type: Information about the device used for login. For example, Windows PC or Macbook Pro.
Geo Location: The geographical location associated with the IP address.
Success/Failure Status: Whether the login attempt was successful or failed.
Action: The type of actions taken by the user. For example, view, and edit.
To view the login activities of users,
Navigate to Settings-->Users & Permissions from the left menu.
Click the Login Activity.
The login activity page opens.The login activity tracks the following details, include:
Name: The name of a registered user.
Date & Time: The exact date and time when the user logged in.
IP Address: The IP address from which the login was made, often used for security monitoring.
Device Type: Information about the device used for login. For example, Windows PC or Macbook Pro.
Geo Location: The geographical location associated with the IP address.
Success/Failure Status: Whether the login attempt was successful or failed.
Action: The type of actions taken by the user. For example, view, and edit.
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Download Login Activity
You can filter the data by selecting the following time period and downloading it as a .csv file into your local folder.
Today
Last 7 days
Last 15 days
Last 30 days
Custom date
You can filter the data by selecting the following time period and downloading it as a .csv file into your local folder.
Today
Last 7 days
Last 15 days
Last 30 days
Custom date
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Audit Trail Events
Wisely provides a comprehensive record of all significant actions performed within the platform. The audit log is essential for troubleshooting, compliance, and forensic investigations.
You can perform the actions for each module described in the following table:
Modules | Action | Event Description |
|---|---|---|
Business Group | Add | A new business group has been added. |
Edit | An existing business group has been edited. | |
Notify business group owner | The business group owner should be notified of changes. | |
Notify assigned users | Assigned users added/removed in business groups should be notified. | |
Business Profile | Setup | A business profile has been set up. |
Update | An existing business profile has been updated. | |
Access Account | Setup | A new access account has been set up. |
Edit | An existing access account has been edited. | |
Deactivate | An access account has been deactivated. | |
Activate | An access account has been activated. | |
WABA Numbers | Activate | A new WABA account has been activated. |
Edit | The details of a WABA account have been edited. | |
Create | Message links have been created for a WABA account. | |
Edit | Message links have been edited for a WABA account. | |
Delete | Message links have been deleted for a WABA account. | |
Templates | Create | A new template has been created. |
Edit | An existing template has been edited. | |
Template Content -Approve/Reject | The content of a template has been approved or rejected. | |
Approve | A template has been approved. | |
Reject | A template has been rejected. | |
Delete | An existing template has been deleted. | |
Edit | The settings of a template have been edited. | |
Opt-in/Opt-out | Create | A new opt-in/opt-out group has been created. |
Edit/Update | An existing opt-in/opt-out group has been edited or updated. | |
Delete | An existing opt-in/opt-out group has been deleted. | |
Users | Made Admin | A user has been granted admin privileges. |
Suspend | A user has been suspended. | |
Delete | A user has been deleted. | |
Edited | The details of a user have been edited. | |
Roles | Add | A new role has been added. |
Edit | An existing role has been edited. |
View Audit Trail Logs
To view the login activities of users,
Navigate to Settings-->Security from the left menu.
Click the Audit Trail.
The Audit Trail page opens.The Audit Trail tracks the following details, include:
Actioned By: Identifies who or what triggered the action.
Module: Specifies the main section of the platform where the action occurred.
Sub-module: Details the specific area within the module where the action took place.
Action: Describes the specific task performed, such as "Create" or "Delete."
Date & Time: Logs when the action was executed.
Resource Reference: Which sub-modules have been updated?
Status: Indicates the current state or outcome of the action. For example: Failure or Success. If failed, the reason for failure will be displayed.
To view the login activities of users,
Navigate to Settings-->Security from the left menu.
Click the Audit Trail.
The Audit Trail page opens.The Audit Trail tracks the following details, include:
Actioned By: Identifies who or what triggered the action.
Module: Specifies the main section of the platform where the action occurred.
Sub-module: Details the specific area within the module where the action took place.
Action: Describes the specific task performed, such as "Create" or "Delete."
Date & Time: Logs when the action was executed.
Resource Reference: Which sub-modules have been updated?
Status: Indicates the current state or outcome of the action. For example: Failure or Success. If failed, the reason for failure will be displayed.
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Download Audit Trail Logs
You can filter the data by selecting the following time period and module and downloading it as a .csv file into your local folder.
Today
Last 7 days
Last 15 days
Last 30 days
Custom date
You can filter the data by selecting the following time period and module and downloading it as a .csv file into your local folder.
Today
Last 7 days
Last 15 days
Last 30 days
Custom date
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