Enterprise - RBAC

Wisely supports the RBAC feature to control the access of certain modules to authorized users only. RBAC ensures that users access only the information they need to do their work, preventing them from accessing information that doesn't pertain to them.

Roles Hierarchy

In the Enterprise platform, the primary user is the Super Admin who can add other users and assign roles as Admin, Sales, PMO, Developer, and CSM. The Admin can add other roles except Super Admin.

For every Enterprise, only one Super Admin exists.

The following table shows the user roles and their permissions arranged according to the multiple modules available in the Wisely.

Modules	Permissions	Super Admin	Admin	Developer	Business	Finance	MIS	Support
Dashboard	View	✅	✅	✅	✅	✅	❌	❌
	Update	✅	✅	❌	❌	❌	❌	❌
UTM and Channel-wise Templates	View	✅	✅	❌	❌	❌	❌	❌
	Add	✅	✅	❌	❌	❌	❌	❌
	Edit	✅	✅	❌	❌	❌	❌	❌
	View	✅	✅	✅	❌	✅	✅	✅
	Clone	✅	✅	❌	❌	❌	❌	❌
	Delete	✅	✅	❌	❌	❌	❌	❌
WhatsApp
- Activate	Update	✅	❌	❌	❌	❌	❌	❌
	View	✅	❌	❌	❌	❌	❌	❌
- WABA-Phone Number	Add	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	❌	❌	❌	❌	❌
- WABA-Templates	Add	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	✅	❌	❌	❌	❌
- WABA-More Options	View	✅	❌	❌	❌	❌	❌	❌
- WABA-Profile	Add	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	✅	❌	❌	❌	❌
- WABA-Phone Number-Message Links	Add	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	✅	❌	❌	❌	❌
- Message Logs	Download	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
Truecaller
- Activate	View	✅	✅	✅	❌	❌	❌	❌
- TC Profile-Phone Number	Add	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	❌	❌	❌	❌	❌
- TC Profile-Message Links	Add	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	✅	❌	❌	❌	❌
- TC Profile-Message Logs	Download	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
General
- Consent Management	Add	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	✅	❌	❌	❌	❌
- Configuration	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	✅	❌	❌	❌	❌
- My Numbers	Add	✅	✅	✅	✅	❌	❌	❌
	View	✅	✅	✅	✅	❌	❌	❌
	Update	✅	✅	✅	✅	❌	❌	❌
	Delete	✅	✅	✅	❌	❌	❌	❌
- My Numbers-Message Links	Add	✅	✅	✅	✅	❌	❌	❌
	View	✅	✅	✅	✅	❌	❌	❌
	Update	✅	✅	✅	✅	❌	❌	❌
	Delete	✅	✅	✅	✅	❌	❌	❌
- My Numbers-Message Logs	Download	✅	✅	✅	✅	❌	❌	❌
	View	✅	✅	✅	✅	❌	❌	❌
WhatsApp-Engagement	View	✅	✅	✅	❌	✅	❌	❌
	Download	✅	✅	✅	❌	✅	❌	❌
WhatsApp-Performance	View	✅	✅	✅	❌	✅	❌	❌
	Download	✅	✅	✅	❌	✅	❌	❌
WhatsApp-Billing	View	✅	✅	✅	✅	❌	❌	❌
	Download	✅	✅	✅	✅	❌	❌	❌
WhatsApp-Conversational	View	✅	✅	✅	❌	✅	❌	❌
	Download	✅	✅	✅	❌	✅	❌	❌
WhatsApp-Quality	View	✅	✅	✅	❌	✅	❌	❌
	Download	✅	✅	✅	❌	✅	❌	❌
Truecaller-Engagement	View	✅	✅	✅	❌	✅	❌	❌
	Download	✅	✅	✅	❌	✅	❌	❌
Truecaller-Performance	View	✅	✅	✅	❌	✅	❌	❌
	Download	✅	✅	✅	❌	✅	❌	❌
Truecaller-Billing	View	✅	✅	✅	✅	❌	❌	❌
	Download	✅	✅	✅	✅	❌	❌	❌
Truecaller-Conversational	View	✅	✅	✅	❌	✅	❌	❌
	Download	✅	✅	✅	❌	✅	❌	❌
Truecaller-Quality	View	✅	✅	✅	❌	✅	❌	❌
	Download	✅	✅	✅	❌	✅	❌	❌
Support
- Search	View	✅	✅	✅	❌	✅	✅	✅
	Download	✅	✅	✅	❌	✅	✅	✅
Settings
- Account Details – Business Info	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
- Account Details – Notifications	Add	✅	✅	❌	✅	❌	❌	❌
	View	✅	✅	✅	✅	✅	✅	✅
	Update	✅	✅	❌	✅	❌	❌	❌
	Resubscribe	✅	✅	❌	✅	❌	❌	❌
- Identity & Access – Business Groups	Add	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	✅	❌	❌	❌	❌
- Identity & Access – Roles	Add	✅	✅	❌	❌	❌	❌	❌
	View	✅	✅	❌	❌	❌	❌	❌
	Update	✅	✅	❌	❌	❌	❌	❌
	Delete	✅	✅	❌	❌	❌	❌	❌
- Identity & Access – Users	Add	✅	✅	✅	❌	❌	❌	❌
	View	✅	✅	✅	❌	❌	❌	❌
	Update	✅	✅	✅	❌	❌	❌	❌
	Delete	✅	✅	✅	❌	❌	❌	❌
	Change Status	✅	✅	✅	❌	❌	❌	❌
Security – Login Activity	View	✅	✅	❌	❌	❌	❌	❌
	Download	✅	✅	❌	❌	❌	❌	❌
Security – Audit Trail	View	✅	✅	❌	❌	❌	❌	❌
	Download	✅	✅	❌	❌	❌	❌	❌
Security – Two factor Auth	View	✅	✅	❌	❌	❌	❌	❌
	Update	✅	✅	❌	❌	❌	❌	❌