Enterprise Settings

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To simplify the process of configuring enterprise settings across multiple messaging channels, such as WhatsApp, RCS, and Truecaller, a unified Enterprise Settings form has been introduced. Instead of setting up configurations separately for each channel, enterprises can now enter their details in one place, reducing redundancy and effort. These settings ensure seamless integration with the Wisely platform while maintaining security and compliance.

Configure Enterprise Settings

Permissions Required:

  • Admin/Super Admin

To configure the enterprise settings,

  1. Navigate to Settings —> Enterprise Settings from the left menu.

  2. Select + Add Enterprise at the top right corner of the page.
    The enterprise settings form opens.

  3. Complete the following details.

    Field

    Description

    Enterprise Name

    The official name of the enterprise or organisation. Example: Acme corp

    Enterprise ID

    A unique identifier is assigned to the enterprise within the Wisely platform. Once your organisation onboards in the Wisely platform, a unique ID is generated. Example: 23453647658

    Access Account ID

    The account identifier is associated with the enterprise’s access account.  Example: 12356563. See more on Access Account.

    Access Key

    A secure key is used for authentication and API access for sending messages. Example: abcdee454656. See more on Access Key.

    Frequency Capping

    Defines the limit on the number of messages an enterprise can send within a specific period. You can set the limit for per day, per week, and per month.

  4. Click Create.
    Your enterprise details will be listed in the enterprise settings tab.

Edit Enterprise Settings

Permissions Required:

  • Admin/Super Admin

To edit/modify the enterprise settings,

  1. Navigate to Settings —> Enterprise Settings from the left menu.

  2. Select the ellipses () icon next to the enterprise that would prefer to modify.

  3. Select Edit from the dropdown menu.
    The enterprise settings form opens.

  4. Modify the details that you want to change and click Update.
    Your modified settings will be saved.

Delete Enterprise Settings

You can remove the enterprise settings if no longer required.

To delete the enterprise settings,

  1. Navigate to Settings —> Enterprise Settings from the left menu.

  2. Select the ellipses () icon next to the enterprise that would prefer to delete.

  3. Select Delete from the dropdown menu.

    A popup appears saying “Are you sure you want to delete?”

  4. Click Confirm to proceed further.

    Your desired enterprise settings will be removed permanently.