SMS Connectivity

  • Published on May 22, 2025
  • 7 minute(s) read
  • TL
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What is SMS Connectivity?

SMS Connectivity refers to the ability to connect to the Short Message Service Center (SMSC) to send or receive the communication to or from the customers.

Note: This feature applies to Aggregators currently.

Info

To use the Wisely SMS connection, you need to sign a contract with your GSM service provider to be given direct access to its SMSC. Once you have a contract, you will receive the username, password, port numbers, Server’s IP address to access their services.

Why SMS Connectivity?

With SMS connectivity, you can use the multiple telecom carriers to send bulk communication messages such as OTP, transactional, and promotional messages to the customers over the internet. Wisely provides you an SMS protocol like SMPP to establish a connectivity with the SMSC of a service provider like Vodafone.

How it Works

To make use of Wisely SMPP protocol, you need to establish an SMPP session to the service provider’s servers. Wisely implemented TLS v1.2 protocol to secure the communications happening over SMPP sessions.

Wisely supports 3 types of binds to initiate an SMPP session. These binds are:

  1. Transmitter (Tx): Messages or packets you send to the SMSC.

  2. Receiver (Rx): Messages or packets you receive from the SMSC.

  3. Tx & Rx: This bind is a combination of both Tx and Rx, such that a single SMPP session can be used to submit mobile-terminated messages and receive mobile-originated messages.

Set up SMS Connectivity

Authorized Users:

  • Admin

  • Super Admin

To establish SMS connection,

Step 1: Configuring the Basic Settings

  1. Login to the Aggregator platform using the valid credentials.

  2. Navigate to Channels --> SMS --> Connects from the left menu.
    The SMS Connects form opens.

  3. In the Connectivity Name field, enter a name for easy identification.

  4. In the Channel field, an SMS channel appears by default.

  5. In the Service Provider field, select a desired name from the dropdown menu. Currently, we have the following service providers.

    • Airtel

    • Reliance Jio

    • BSNL

    • MTNL

    • Vodafone

  6. In the Traffic Type field, select your desired type from the dropdown menu.

    • OTP

    • Transactional

    • Promotional

  7. In the Connectivity Type field, an SMPP connection appears by default.

Step 2: Configuring the Connectivity Settings

  1. Click the Connectivity Settings.
    A form opens on the right side of the screen.

  2. Fill-in the following details in the page.

    1. In the Username field, enter a unique name. The username should contain alphanumeric & special characters, and should not contain spaces in between them. The maximum length is up to 15 characters. The username should be unique for each traffic type and the status other than expired, rejected, and deleted.

    2. In the Password field, enter your desired password and it should contain 8 characters including alphanumeric.

    3. (Optional) In the System Type field, enter a name up to a maximum of 12 characters.

    4. In the Server IP field, enter the server address relevant to your specific SMS connection. See your agreement for server IP. For example, "dlt2.tanla.net"

    5. Under the Traffic Account Type, select any one of the following options.
      - NLD: Refers to calls or data transmission within the same country but between different regions or states.
      - ILD: Refers to calls or data transmission between different countries.

    6. Under the Bind Type, select any one of the following options. This Bind Type determines how an SMS message is sent to or receive from the user.

      • Transmitter (Tx): Enter the Tx port number if you want to send messages to the server.

      • Receiver (Rx): Enter the Rx port number if you want to receive messages from the server.

      • Tx & Rx: Enter both Tx & Rx port numbers if you want to send or receive messages to or from the server.

    7. In the Account Validity field, select the date range till when the account connection is active. The date range includes the start date and expiry date.

    8. In the Enquire Link field, enter the interval (in seconds). The Enquire link keeps alive message with SMSC connection is still active and detects dead connections.

    9. In the TPS field, enter the number of messages to be sent from the server.

    10. In the Number of binds field, enter a desired number of binds to be allowed for each account with same credentials.

Step 3: (Optional) Configuring the Price List

Wisely lets you set message prices in your local currency through an interactive UI. Currently, 9 global currencies are supported.

  1. Click the Price List.
    A form opens on the right side of the screen.

  2. Select the Currency

    • Click the dropdown next to Currency.

    • Select the desired currency (e.g., INR) in which transaction charges will be specified.

  3. Understand the Table Columns

    • Traffic Type: The category of the message (e.g., OTP, Promotional, Transactional, etc.).

    • On/Off Net:

      • On Net: Messages sent within the same operator’s network.

      • Off Net: Messages sent to other operators’ networks.

    • Traffic AC Type:

      • NLD (National Long Distance): Domestic message traffic.

      • ILD (International Long Distance): International message traffic.

    • Transaction Charges: The cost per message for each combination. Input value up to 2 decimal places.

  4. Enter Transaction Charges

    • For each row corresponding to the combinations of On/Off Net and Traffic AC Type, enter the cost per message.

  5. Customize Columns (Optional)

    • Click Customize Column if you wish to show/hide additional columns or data types.

  6. Save the Settings

    • After entering the charges, ensure all values are correct.

Step 4: Click the Setup button.

Once you finish the configuration details, the setup status appears as “Pending Activation” and the network status as “Offline” in the listing page. After the SMS connection is approved, the network status will be changed to “Live.”

View SMS Connection

Wisely offers you an interactive UI to explore the following details:

  • Monitor your SMSC (connectivity) settings

  • Check if binds are active

  • View pricing based on traffic types

  • Understand your capacity limits (TPS)

  • View activity log - includes the personnel details like who created and who approved the SMS connectivity.

Authorized Users:

  • Admin

  • Super Admin

  • Developer

To explore the SMS connection,

  1. Navigate to the Channels —> SMS —> Connects from the left menu.

    An SMS Connects home page opens.

  2. Select the eye icon () next to the SMS connection that you would like to explore.
    A side window opens on the screen.

  3. View the details including connectivity settings, and activity log.

Edit SMS Connection

You can edit the SMS connection details including the connectivity name, connectivity settings such as traffic account type, bind type, account validity, TPS, and number of binds. You can modify currency type from one to another, transaction and delivery charges.

Note

The edit feature is applicable to the status including “Approved, and Inactive” state.

Authorized Users:

  • Admin

  • Super Admin

  • Developer

To edit/modify the SMS connection details,

  1. Navigate to the Channels —> SMS —> Connects from the left menu.

    An SMS Connects home page opens.

  2. Select the ellipsis icon () next to the SMS connection that would prefer to modify.

  3. Select Edit from the dropdown menu.

    The Edit Connection page opens.

  4. Modify the details and select Setup.
    Your modified details will be updated.

Mark SMS Connection as Inactive

You can make your SMS connection as inactive if it is no longer required for your business communications.

Note

You can make an SMS connection inactive only if it is in “approved” state.

Authorized Users:

  • Admin

  • Super Admin

  • Developer

To make an SMS connection inactive,

  1. Navigate to the Channels —> SMS —> Connects from the left menu.

    An SMS Connects home page opens.

  2. Select the ellipsis icon () next to the SMS connection that would prefer to make inactive.

  3. Select Mark as Inactive from the dropdown menu.
    A popup appears with “Are you sure you want to deactivate the connectivity setup?”

  4. Click Yes to proceed.
    A confirmation message appears with “SMS connects status changed successfully” and the status will be changed to “Pending approval for deactivation” in the SMS connects listing page.

Reactivate SMS Connection

Wisely enables you to reactivate the SMS connection which has been deactivated previously.

Authorized Users:

  • Admin

  • Super Admin

  • Developer

To reactivate the deactivated connection,

  1. Navigate to the Channels —> SMS —> Connects from the left menu.

    An SMS Connects home page opens.

  2. Select the ellipsis icon () next to the SMS connection that would prefer to make inactive.

  3. Select Mark as Active from the dropdown menu.
    A popup appears with “Are you sure you want to activate the connectivity setup?”

  4. Click Yes to proceed.
    A confirmation message appears with “SMS connects status changed successfully” and The status will be changed to “Pending Approval for Activation” in the SMS connects listing page.

Delete SMS Connection

You can remove an SMS connection permanently if it is no longer required for sending business communications.

Note

The delete feature is applicable to only when the status of an SMS connection is in “Rejected, and Expired” state.

Authorized Users:

  • Admin

  • Super Admin

  • Developer

To remove an SMS connection,

  1. Navigate to the Channels —> SMS —> Connects from the left menu.

    An SMS Connects home page opens.

  2. Select the ellipsis icon () next to the SMS connection that would prefer to remove.

  3. Select Delete from the dropdown menu.
    A popup appears with “Are you sure you want to delete the connectivity setup?”

  4. Click Yes to proceed.
    A confirmation message appears with “SMS connects deleted successfully.”