Skip to content

Manage Access Accounts

View an Access Account$

You have created your access account and would like to explore the details of it.

To explore your access account details,

  1. Login to the Wisely account with your valid credentials.
  2. Navigate to the API icon from the left menu.
    The Access account page opens.
  3. Click the eye icon eye icon next to the access account that you would prefer to explore.
    A side menu opens on the right of the screen.

    view-access

To explore your access account details,

  1. Login to the Aggregator account with your valid credentials.
  2. Navigate to the API icon from the left menu.
    The Access account page opens.
  3. Click the eye icon eye icon next to the access account that you would prefer to explore.
    A side menu opens on the right of the screen.

    view-access

Edit an Access Account$

To edit your access account,

  1. Login to the Wisely account with your valid credentials.
  2. Navigate to the API icon from the left menu.
    The Access account page opens.
  3. Click the stencil icon stencil icon next to the access account that you would prefer to modify.
    The access account form opens in the edit mode.
  4. Modify your basic details and advanced settings in the form.
  5. Click Update.
    Your recent details will be updated.

    edit-access

To edit your access account,

  1. Login to the Aggregator account with your valid credentials.
  2. Navigate to the API icon from the left menu.
    The Access account page opens.
  3. Click the stencil icon stencil icon next to the access account that you would prefer to modify.
    The access account form opens in the edit mode.
  4. Modify your basic details and advanced settings in the form.
  5. Click Update.
    Your recent details will be updated.

    edit-access

Disable an Access Account$

To disable an access account,

  1. Login to the Wisely account with your valid credentials.
  2. Navigate to the API icon from the left menu.
    The Access account page opens.
  3. Turn off the toggle switch to disable your access account.
    A popup appears on the screen.
  4. Click Yes.
    Your access account will be disabled and moved to the inactive state.

    disable-access

To disable an access account,

  1. Login to the Aggregator account with your valid credentials.
  2. Navigate to the API icon from the left menu.
    The Access account page opens.
  3. Turn off the toggle switch to disable your access account.
    A popup appears on the screen.
  4. Click Yes.
    Your access account will be disabled and moved to the inactive state.

    disable-access

Re-enable Disabled Access Account$

You have disabled your/someone’s access account and would like to re-enable it again.

To re-enable an access account,

  1. Login to the Wisely account with your valid credentials.
  2. Navigate to the API icon from the left menu.
    The Access account page opens.
  3. Click the box next to Status and select Inactive from the drop-down menu.
    All inactive access accounts appear here.
  4. Turn on the toggle switch next to your access account that would prefer to enable.
    Your access account will be moved to active status.

    reenable-access

You have disabled your/someone’s access account and would like to re-enable it again.

To re-enable an access account,

  1. Login to the Aggregator account with your valid credentials.
  2. Navigate to the API icon from the left menu.
    The Access account page opens.
  3. Click the box next to Status and select Inactive from the drop-down menu.
    All inactive access accounts appear here.
  4. Turn on the toggle switch next to your access account that would prefer to enable.
    Your access account will be moved to active status.

    reenable-access

View and Download Webhook Log$

Wisely records the delivery events of outgoing messages and user-initiated messages as logs in the webhook log page including the type of event (read and sent), handover status to webhook URL (Failed or Success), and number of retries that you have set during the access account creation.

To view and download the webhook log,

  1. Login to the Wisely account with your valid credentials.
  2. Navigate to the API icon from the left menu. The Access account page opens.
  3. Click the ellipsis icon (...) and then click Webhook log.
    The webhook log page opens.
  4. Click Download at the top right corner.
    The entries in the webhook log will be downloaded as a CSV file.

    webhook

To view and download the webhook log,

  1. Login to the Aggregator account with your valid credentials.
  2. Navigate to the API icon from the left menu.
    The Access account page opens.
  3. Click the ellipsis icon (...) and then click Webhook log.
    The webhook log page opens.
  4. Click Download at the top right corner.
    The entries in the webhook log will be downloaded as a CSV file.

    webhook

LEARN MORE: