Aggregator - RBAC

Wisely supports the RBAC feature to control the access of certain modules to authorised users only. RBAC ensures that users access only the information they need to do their work, preventing them from accessing information that doesn't pertain to them.

Roles Hierarchy

In the Aggregator platform, the primary user is the Super Admin who can add other users and assign roles as Admin, Sales, PMO, Developer, and CSM. The Admin can add other roles except Super Admin.

For every Aggregator, only one Super Admin exists. Each enterprise in the aggregator can have multiple admins/other roles.

The following table shows the user roles and their permissions arranged according to the multiple modules available in Wisely.

Modules	Sub Modules	Permissions	Super Admin	Admin	Sales	PMO	Developer	CSM
Dashboard	Summary View	View	✅	✅	✅	✅	✅	✅
		Edit	✅	✅	❌	❌	❌	❌
		Manage	❌	❌	❌	❌	❌	❌
		Delete	❌	❌	❌	❌	❌	❌
	Reporting/Analytics	View	✅	✅	✅	✅	✅	✅
		Edit	✅	✅	❌	❌	❌	✅
		Manage	❌	❌	❌	❌	❌	❌
		Delete	❌	❌	❌	❌	❌	❌
	Manage Settings	View	✅	✅	❌	❌	❌	❌
		Edit	✅	✅	❌	❌	❌	❌
		Manage	❌	❌	❌	❌	❌	❌
		Delete	❌	❌	❌	❌	❌	❌
	Help	View	✅	✅	✅	✅	✅	✅
		Edit	❌	❌	❌	❌	❌	❌
		Manage	❌	❌	❌	❌	❌	❌
		Delete	❌	❌	❌	❌	❌	❌
Enterprise	Add Enterprise	View	✅	✅	✅	❌	❌	❌
		Edit	✅	✅	✅	❌	❌	❌
		Manage	✅	✅	✅	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	Active Enterprise	View	✅	✅	✅	❌	❌	❌
		Edit	✅	✅	✅	❌	❌	❌
		Manage	✅	✅	✅	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	Inactive Enterprise	View	✅	✅	✅	❌	❌	❌
		Edit	✅	✅	✅	❌	❌	❌
		Manage	✅	✅	✅	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	Pending Activation	View	✅	✅	✅	❌	❌	❌
		Edit	✅	✅	✅	❌	❌	❌
		Manage	✅	✅	✅	❌	❌	❌
		Delete	❌	❌	❌	❌	❌	❌
SMS	Sender ID	View	✅	✅	❌	❌	✅	❌
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	Message Logs	View	✅	✅	✅	✅	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	Templates	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
WhatsApp	WABA - Phone Number	View	✅	✅	❌	❌	✅	❌
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	WABA – Templates	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	WABA – More Options	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	Message Logs	View	✅	✅	✅	✅	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
Truecaller	Business Profiles	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	Add Numbers	View	✅	✅	❌	❌	✅	❌
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	Templates	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	TC Profile – Templates	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	Message Logs	View	✅	✅	✅	✅	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
RCS	My Agents	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	My Agents – Templates	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	Message Logs	View	✅	✅	✅	✅	✅	✅
		Edit	✅	❌	❌	❌	❌	❌
		Manage	✅	❌	❌	❌	❌	❌
		Delete	✅	❌	❌	❌	❌	❌
General	My Numbers	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	❌	✅
		Manage	✅	✅	❌	❌	❌	✅
		Delete	✅	✅	❌	❌	❌	❌
Analytics	SMS – Performance Analytics	View	✅	✅	✅	✅	❌	✅
		Edit	✅	✅	✅	✅	❌	✅
		Manage	✅	✅	❌	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	WAPP – Performance Analytics	View	✅	✅	✅	✅	❌	✅
		Edit	✅	✅	✅	✅	❌	✅
		Manage	✅	✅	❌	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	Truecaller - Performance	View	✅	✅	✅	✅	❌	✅
		Edit	✅	✅	✅	✅	❌	✅
		Manage	✅	✅	❌	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	RCS - Performance Analytics	View	✅	✅	✅	✅	❌	✅
		Edit	✅	✅	✅	✅	❌	✅
		Manage	✅	✅	❌	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
Templates	- All Templates	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	✅
		Manage	✅	✅	❌	❌	✅	✅
		Delete	✅	✅	❌	❌	❌	❌
	- Universal Templates	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	✅
		Manage	✅	✅	❌	❌	✅	✅
		Delete	✅	✅	❌	❌	❌	❌
API	Access Account - WAPP	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	Access Account - Truecaller	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	Access Account - RCS	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
	API Documents	View	✅	✅	❌	❌	✅	✅
		Edit	✅	✅	❌	❌	✅	❌
		Manage	✅	✅	❌	❌	✅	❌
		Delete	✅	✅	❌	❌	❌	❌
Settings	Account Details - Business Info	View	✅	✅	✅	✅	✅	✅
		Edit	✅	✅	❌	❌	❌	✅
		Manage	✅	✅	❌	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	- Account Details - My Profile	View	✅	✅	✅	✅	✅	✅
		Edit	✅	✅	✅	✅	✅	✅
		Manage	✅	✅	✅	✅	✅	✅
		Delete	✅	✅	❌	❌	❌	❌
	- Users & Permissions - Users	View	✅	✅	❌	❌	❌	❌
		Edit	✅	✅	❌	❌	❌	❌
		Manage	✅	✅	❌	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	- Users & Permissions - Business Groups	View	✅	✅	❌	❌	❌	❌
		Edit	✅	✅	❌	❌	❌	❌
		Manage	✅	✅	❌	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	- Users & Permissions - Roles	View	✅	✅	❌	❌	❌	❌
		Edit	✅	✅	❌	❌	❌	❌
		Manage	✅	✅	❌	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌
	- Users & Permissions - Login Activity	View	✅	✅	❌	❌	❌	❌
		Edit	✅	✅	❌	❌	❌	❌
		Manage	✅	✅	❌	❌	❌	❌
		Delete	✅	✅	❌	❌	❌	❌

Note

The sub-modules such as Engagement, Billing, Conversational, and Quality follow the same permissions as the “Performance Analytics” for the channels - SMS, Truecaller, WhatsApp, and RCS.