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Billing

Global Billing Types$

This article provides an overview of the billing types for RCS messaging. The billing varies based on the message content, media, or suggested actions, and the number of recipients. The billing is calculated based on the number of messages sent from the end user to the enterprise and enterprise to the end user.

  • Basic Messages: An application-to-person (A2P) message that does contain only text (no media or suggested actions), and does not exceed 160 bytes in UTF-8 encoding. If the end user replies to the basic message within 24 hours, it is considered as a P2A conversation and billed accordingly. A basic message is always one way communication i.e delivered from application to end user.

  • A2P Single Message: An application-to-person (A2P) message that does contain text or media or suggested actions or all of them and exceeds 160 bytes in UTF-8 encoding. If the end user replies to the A2P single message within 24 hours, it is considered as a P2A conversation and billed accordingly.

  • A2P Conversation: A message is considered as an A2P conversation if the end user replies to the A2P single message or A2P basic message within 24 hours.

    Note

    If a P2A message is delivered within 24 hours of multiple A2P messages, only the A2P message that immediately preceded the P2A message is used to create the conversation session.

    This A2P message, along with any messages delivered within the next 24 hours, are part of the new A2P conversation.

  • P2A Conversation: A message is considered as a P2A conversation when the following requirements are met:

    • The business responds within 24 hours.
    • There is no A2P message delivered within 24 hours.
    • A P2A message is delivered.

  • Trans24: Messages triggered by user actions (like OTPs, order updates, payment confirmations) rather than promotions with a 24-hour window.

Accessing RCS Billing Reports$

Authorized Roles:

  • Admin
  • Super Admin
  • A user with billing access permission.

To access the RCS billing reports,

  1. Login to the Wisely platform with valid credentials.
  2. Navigate to the Analytics —> RCS —> Billing from the left menu.
    The RCS billing reports listing page opens.

  3. The billing reports contains the following information:

    • Delivered message summary for
      • Basic messages
      • A2P Single Message
      • A2P Conversation
      • P2A Conversation
      • Trans24
    • Delivered traffic Analysis including message distribution type and indicated with different legends in the chart.
      • Basic messages
      • A2P Single Message
      • A2P Conversation
      • P2A Conversation
      • Trans24

    RCS Billing Reports

    Note

    You can fetch the billing data for a maximum of 30 days.

To access the RCS billing reports,

  1. Login to the Aggregator platform with valid credentials.
  2. Navigate to the Analytics —> RCS —> Billing from the left menu.
    The RCS billing reports listing page opens.
  3. The billing reports contains the following information:
  4. Delivered message summary for * Basic messages * A2P Single Message * A2P Conversation * P2A Conversation * Trans24

  5. Delivered traffic Analysis including message distribution type and indicated with different legends in the chart. * Basic messages * A2P Single Message * A2P Conversation * P2A Conversation * Trans24

    RCS Billing Reports

    Note

    You can fetch the billing data for a maximum of 30 days.

Filtering Billing Reports$

By Date$

You can filter the billing reports by date range. The date range can be selected from the Date Range dropdown menu. The billing reports are displayed based on the selected date range.

Note

You can fetch the billing data for a maximum of 30 days within a window of preceding 60 days.

By Agent Name$

You can filter the billing reports by agent name. The agent name can be selected from the Agent Name dropdown menu. The billing reports are displayed based on the selected agent name.

By Message Type$

You can filter the billing reports by message type. The message type can be selected from the Message Type dropdown menu. The billing reports are displayed based on the selected message types such as OTP, Promotional, and Transactional.

By Enterprise Name$

You can filter the billing reports by enterprise name. The enterprise name can be selected from the Enterprise Name dropdown menu. The billing reports are displayed based on the selected enterprise name.

By Date$

You can filter the billing reports by date range. The date range can be selected from the Date Range dropdown menu. The billing reports are displayed based on the selected date range.

Note

You can fetch the billing data for a maximum of 30 days within a window of preceding 60 days.

By Agent Name$

You can filter the billing reports by agent name. The agent name can be selected from the Agent Name dropdown menu. The billing reports are displayed based on the selected agent name.

By Message Type$

You can filter the billing reports by message type. The message type can be selected from the Message Type dropdown menu. The billing reports are displayed based on the selected message types such as OTP, Promotional, and Transactional.