Getting Started
Surbo Chat is a live chat platform by Wisely that allows human agents to take over chatbot conversations in real-time.
Logging into Surbo Chat
Welcome to your first step in becoming a Surbo Chat Support Pro! Let’s get you logged in and ready to help customers like a champ.
Choose Your Region
Before logging in, pick the correct region link where your Surbo Chat account is hosted:
| Region | Login URL |
|---|---|
| 🇮🇳 India | chat.surbo.io |
| 🇮🇩 Indonesia | idchat.surbo.io |
| Middle East | mechat.surbo.io |
| 🇸🇦 KSA | ksachat.surbo.io |
Make sure you're using the correct link based on your business location!
Logging In
Once you're on your region's login page, you'll see the following screen:
What To Do:
- Enter your Email Address
- Type your Password
- Hit the Login button
If your credentials are correct, you'll be redirected to your dashboard.
Tip
Login by your mobile device as well to stay logged in and ease the chat.
Trouble Logging In?
Don’t worry, we’ve got your back. If you're facing issues:
- Click Forgot Password? to reset it
- Reach out to your admin for access rights
- Contact Surbo Support via the Help section.