Overview
Message links, also known as chat links, are URLs that, when clicked, open a chat or messaging window directly with a specific contact within WhatsApp.
How Message Links Work
Format: The link usually follows a specific format defined by the messaging platform. For example: WhatsApp: https://wa.me/<phone_number>
Click to Open Chat: When someone clicks the link, it automatically opens the chat in the respective app or web version of the service, allowing the sender and receiver to start a conversation instantly.
Uses of Message Links
Customer Support: Businesses use message links on their websites or social media to provide quick access to support.
Marketing and Sales: Companies include these links in ads, emails, or social media posts to drive direct communication with potential customers.
Create Message Links
You can create message link(s) for each WhatsApp number to initiate a chat with a specific contact.
To create a message link,
Click the message icon next to the WhatsApp Number.
You will be redirected to the Message Links page where you can view or create the message links.Click the Create Message Link at the top right corner.
In the Message Link Title field, enter a suitable name.
In the Message field (Optional), enter a text message.
Click Create.
