Overview
The message logs are detailed records of all the messages sent and received through the platform. These logs provide essential information for tracking, auditing, and analysing communication activities from SMS messaging. You can set up the webhook to the access account for recording the outgoing message events.
The message logs are enabled for:
Outgoing messages: The messages that are sent from the Wisely platform to enterprise users.
View Message Logs
Enterprise
To view the message logs,
Navigate to Channels --> SMS from the left menu.
Click the Message Logs.
The outgoing message page opens.
Aggregator
To view the message logs,
Navigate to Channels --> SMS from the left menu.
Click the Message Logs.
The outgoing message page opens.
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Filter Message Logs
Enterprise
You can retrieve your desired message logs by the following attributes.
Date: filters the logs as per the date (single date is allowed)
Country: filters the logs as per the country or countries
Access Account: filters the logs as per the access account(s)
Sender ID: filters the logs as per the Sender ID(s).
You can reset filters by clicking on the filter button.
Aggregator
You can retrieve your desired message logs by the following attributes.
Enterprise: filters the logs as per the enterprise(s)
Date: filters the logs as per the date (single date is allowed)
Country: filters the logs as per the country or countries
Access Account: filters the logs as per the access account(s)
Sender ID: filters the logs as per the Sender ID(s).
You can reset filters by clicking on the filter button.
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Download Message Logs
Enterprise
Wisely allows you to download the message logs in a .csv format by clicking the Download button and sharing or using it wherever required.
Aggregator
Aggregator allows you to download the message logs in a .csv format by clicking the Download button and sharing or using it wherever required.
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