Skip to content

Message Links

Message links, also known as chat links, are URLs that, when clicked, open a chat or messaging window directly with a specific contact within WhatsApp.

  • Format: The link usually follows a specific format defined by the messaging platform. For example: WhatsApp: https://wa.me/

  • Click to Open Chat: When someone clicks the link, it automatically opens the chat in the respective app or web version of the service, allowing the sender and receiver to start a conversation instantly.

  • Customer Support: Businesses use message links on their websites or social media to provide quick access to support.

  • Marketing and Sales: Companies include these links in ads, emails, or social media posts to drive direct communication with potential customers.

You can create message link(s) for each WhatsApp number to initiate a chat with a specific contact.

To create a message link,

  1. Click the Message icon next to the WhatsApp Number.
    You will be redirected to the Message Links page where you can view or create the message links.

  2. Click the Create Message Link at the top right corner.

  3. In the Message Link Title field, enter a suitable name.

  4. In the Message field (Optional), enter a text message.

  5. Click Create.

Create Message Link

To view message links attributed to a WhatsApp Number,

  1. Login to Wisely platform using a valid username and password.

  2. Click Channels on the left menu.

  3. Navigate to WhatsApp → WABA.

  4. Select your Business Account from the drop-down menu at the top right corner.
    By default, you will be navigated to the Phone Number tab.

  5. Click the Message icon next to the WhatsApp Number.
    You will be redirected to the Message Links page where you can see the message links attributed to each WhatsApp Number.

    Message Links